When someone in the software testing business is warning against over-reliance on test automation, metrics or AI for assessing system or software quality, that doesn’t mean they are against automation in testing or to be treated like a luddite. Maybe….just maybe….you should think about it the same way that people like Timnit Gebru and Harry Collins warn against artificial intelligence – as people with deep experience who see ethical and systemic risk beyond the superficial and immediate returns. #justsaying

Really excited to be attending SIBOS next week in Amsterdam! Come meet me at KPMG UK booth F15 to talk about #qualityengineering and #softwaretesting in the world of #digitalpayments and #fintech. Hope to see you there!

Had a great time in Manchester last night talking about KPMG UK and our #qualityengineering and #softwaretesting practice at the Ministry of Testing Recruitment Fair. Please reach out if you want to learn more about our practice and all the open roles we’re actively hiring for in #testautomation #nft #accessibility #erp and #testmanagement Check us out HERE

Very excited to report that KPMG UK will be at the Ministry of Testing TestBash UK Recruitment Fair on September 22nd from 5-8 pm at the The Lowry Theatre in Manchester! We’ve got lots of great opportunities with our team in the UK, so check us out…hope to see you there!

I had the pleasure of discussing all things software testing and how quality engineering can support and accelerate digital transformation with Kevin Craine on his Digital Transformation Podcast you can check out HERE. We covered a lot of topics from test automation to strategies to deal with disruption, so check out the interview and enjoy!

Feedspot – 35 Best Digital Transformation Podcasts

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Very happy to be included in the latest edition of the Software Testing Weekly Enjoy!

“Performance measurement – the most powerful inhibitor to quality and productivity in the Western world” – Robert D. Austin

I’ve reviewed a lot of test teams in the Enterprise Tech world, and I get asked a lot how I go about looking for problems or how to identify opportunities to get more value out of your approach. The following is an attempt to sketch out the model I use to frame those reviews and look for areas for deeper investigation. All models are wrong, but I’ve found this one to be useful, so hopefully you can get some benefit from it too. But first some context…

“One can’t paint New York as it is, but rather as it is felt.” – Georgia O’Keeffe

The last installment in my series on how testing and quality engineering can support a digital transformation program is about one of my favorite subjects – managing expectations. But is it possible to improve through expectation management? Yes. In my experience through alignment of our ambitions, business capabilities and operating model limitations you can absolutely improve not only the internal/external perception of our business but also your delivery capabilities.

(Cross-posted from LinkedIn)

Hey Testers – If you listen to podcasts, I’ve been plowing through Unexplainable by Vox and cannot recommend it enough. There is a LOT in there for us to learn about what we think we know and what we really know and the power of observation. From gravity to our sense of smell, what we DON’T know about these subjects is enormous, but what has been apparent through the research into all these topics is how much observation plays a big part in moving things forward. Small, casual observations that might ordinarily be dismissed as anomalies or mistakes can unlock new ways of thinking about problems, complexity, and our view of the systems we unleash on our customers (and potential harm on the world).

“What we find is that if you have a goal that is very, very far out, and you approach it in little steps, you start to get there faster. Your mind opens up to the possibilities.” Dr. Mae Jemison

Every business wants to be more efficient, but what does that mean in the context of your approach to quality engineering and digital transformation program? The desire for change is greater than ever, with over 80% of companies KPMG recently polled stating they have large transformation programs in place but lack confidence they have the operating model in place to support the required changes. And those transformation plans are only being accelerated since the pandemic! Inefficiencies within and between business operating models or products are great sources to capitalize on unrealized areas for collaboration, reuse, process improvement or reduction in redundancy.