Welcome to Quality Remarks…after several requests and much thought, I have jumped into the world of software testing blogging…if you don’t know who I am, my name is Keith Klain and I have almost 20 years of experience managing enterprise-wide quality programs for financial services and global IT consulting firms. I love solving organizational problems through better software testing and am passionate about coaching and empowering testers. This is a collection of my thoughts, experiences and things I think are important to managing and improving software testing. Thanks – KK