Q&A with Romanian Testing Conference

Had fun answering this Q&A session from my pal Rob Lambert for the Romanian Testing Conference – hope to see you there! Enjoy! 

Tell us a bit about yourself

I’ve worked in software quality and testing for around 20 years and head up the SQM practice at Tekmark Global Solutions. The greater part of my career has been spent in what I call “enterprise IT”, which are organizations built by multinational companies that use and build a lot of technology, but their core business is not technology. I’ve run large testing programs for Barclays, Citigroup, and UBS primarily in Investment Banking and Wealth Management.

Continue reading

2017 State of Testing Survey

Time again for the “State of Testing Survey” from our friends at PractiTest and Tea Time with Testers…good stuff in there about how folks are feeling about the testing industry…enjoy!

“The State of Testing seeks to identify the existing characteristics, practices and challenges facing the testing community in hopes to shed light and provoke a fruitful discussion towards  improvement.”

TAKE SURVEY

Diversity in Tech at Copenhagen Context

Putting together a good conference program is hard. Ensuring the topics are relevant and attracting talented speakers that people want to hear is only further complicated by the commercial aspects of covering costs and turning a profit for the organizers. Striking the right balance between diversity of topics as well as underrepresented communities while seeking the best speakers presents difficult choices for every selection committee.

I’ve written before about how little of my life experiences has been down to things I can control, like effort and hard work and the rest has just been dumb luck and privilege. So when I first read the following tweet it triggered a reaction in me which isn’t entirely helpful. My feelings of  “poor baby” were the first to hit me – here we go again, another “white guy” complaining about some fictitious “lowering of the bar” to meet some conference diversity target.

Now that reaction isn’t entirely fair, but frankly neither is the system, and I also feel that this idea that the “best” talks are what’s represented at conferences is just BS. As a veteran attendee, speaker, and selection committee member at many, many tech conferences, I can assure you that in my experience and opinion, bias and preference plays a great deal in who you see on that stage. So while I might agree with the sentiment in principle, I don’t believe it is always possible in practice.

Continue reading

QASymphony/Tekmark Webinar – Software Testing Trends for 2017

Hey everyone! It’s time again for my QASymphony/Tekmark annual take on the testing industry and what trends/topics I think we’ll be talking about over the next year. Hope you can make it! Register HERE

“In this webinar, Keith Klain, Head of Software Quality Management at Tekmark Global Solutions, will take a “state of the union” approach to discussing Software Testing trends that will define 2017. Including:

  • Test automation, devops, and operational test management
  • “Agile Testing” and the rise of machine learning
  • The future of the enterprise “Testing CoE”
  • Cool stuff to watch for in 2017 – people, places and things!”

Agile Testing Days 2016 – Beer, brats, and brains…

Just back from my first Agile Testing Days in Potsdam, Germany and have to report that I had a really fun time, met some old friends (made some new ones), and participated in some great conversations about software testing. I was there to present my keynote “Lessons Learned in (Selling) Software Testing” about my experiences trying to help large, enterprise tech organizations through agile transitions or various other “test process improvement” initiatives. I had a great time giving the talk and got a lot of good feedback from the conference as well as on Twitter:

Clearly, I owe this person money… 😀

Continue reading

Romanian Testing Conference – 2017

screen-shot-2016-11-19-at-3-58-17-pm

Very excited to be giving a keynote and workshop at the Romanian Testing Conference on May, 10-12th, 2017! The following is the theme and please register here to attend – hope to see you there!

 

screen-shot-2016-11-19-at-3-56-40-pm

The theme for the conference is “Thriving in testing – remaining relevant“…

Continue reading

TESTING IN THE PUB EPISODE 38 – KEITH KLAIN PART 2

screen-shot-2016-10-12-at-5-06-16-pm
TESTING IN THE PUB EPISODE 38 – MAKING BETTER TESTERS WITH KEITH KLAIN – PART 2

Welcome back to episode 38 of Testing In the Pub – Making Better Testers with Keith Klain.

In part two of a two part episode we talk to Keith about how we can help testers and the testing community to improve and keep learning. Keith spends a lot of his time promoting and educating people about better testing practices such as Context Driven Testing and the transition to better testing, particularly in the enterprise. Have a listen as we discuss this and our experiences of older and more traditional ways of working.

Listen to the whole episode HERE

TESTING IN THE PUB EPISODE 37 – KEITH KLAIN PART 1

screen-shot-2016-10-12-at-5-06-16-pm
TESTING IN THE PUB EPISODE 37 – MAKING BETTER TESTERS WITH KEITH KLAIN – PART 1

Welcome back to episode 37 of Testing In the Pub – Making Better Testers with Keith Klain.

In part one of a two part episode we talk to Keith about how we can help testers and the testing community to improve and keep learning. Keith spends a lot of his time promoting and educating people about better testing practices such as Context Driven Testing and the transition to better testing, particularly in the enterprise. Have a listen as we discuss this and our experiences of older and more traditional ways of working.

If you like what you hear then you’ll be pleased to know that this is only the first part of our discussion. Check back soon for part 2.

Listen to the whole episode HERE

The “slide” Incident and Public Debate

“The single biggest problem in communication is the illusion that it has taken place.” George Bernard Shaw

As someone who regularly references “thought leaders” in our industry and quotes papers, presentations, and blogs about software testing published in the public view, I generally don’t have a problem with calling things as you see them.  I also don’t believe you need to write your slides defensively or worry about misinterpretation to the point of obscuring your message, but if you are going to call someone out by name, you will (and should) be held to a higher standard of communication.

Continue reading

Agile Testing and Test Automation Summit

Very happy to be a part of this conference…hope to see you there!

screen-shot-2016-09-08-at-9-30-04-am

CopenhagenContext 2017 Program Committee

So honored to be a part of this team…look out for more updates soon!

Screen Shot 2016-08-25 at 3.44.43 PMScreen Shot 2016-08-25 at 3.45.00 PM More info HERE

KWSQA 2016 Workshop with Martin Hynie

So excited for this workshop at KWSQA this year with my buddy Martin Hynie – register HERE

Martin Hynie and Keith Klain- Part 1: Talking About Testing; Part 2: STOP TALKING ABOUT TESTING!!!

Why is it so hard to talk about testing?

It feels like such a struggle every time we try to move the conversation beyond metrics, test coverage, tools and checklists… and yet management still does not get what we are doing and walks away shaking their head. The information created by skilled testing should be of immense value… how can it be so hard to describe our work? This can’t be that hard, can it? Surely it must be them… or… can it possibly be that we are the problem? Continue reading

Lessons Learned in (Selling) Software Testing – Star East 2016

Here’s my keynote from Star East 2016 in case you missed it…enjoy!

Agile Testing Days 2016

Very excited to be a part of Agile Testing Days this year in Germany! See you there!

Screen Shot 2016-05-30 at 2.09.57 PM

Lessons Learned in (Selling) Software Testing

In 2013, Keith Klain quit his job as Head of the Global Test Center at Barclays Investment Bank to start a test consulting business based on context-driven and agile testing principles. Since then, Keith has been wading through industry dogma, pitching new ideas about testing to clients, hiring—and firing—testers, and trying to turn context-driven testing into a viable commercial approach. Succeeding in such a setting requires a balance of practical approaches that can driving improvements against “sunk cost” bias and decades of bad behavior by some test vendors and internal test departments. Keith’s successes and failures have validated the lessons he learned during his twenty-year software testing career and have taught him some new lessons he wasn’t expecting. Join Keith as he shares what has and hasn’t worked when talking to stakeholders about what they need vs. what they want, applying context-driven testing principles on projects that haven’t had any principles, and dealing with test case allergies and the “smarty pants syndrome.” Take back new insights in how to get things done without compromising your integrity.

Register Here

Tekmark Global Solutions

Tekmark

EDISON, NJ – Tekmark Global Solutions, one of the largest privately held providers of information technology, communications, and consulting services to companies worldwide, today announced that Keith Klain has joined the company to lead Tekmark’s Software Quality Management practice.

Continue reading