Happy to be included in the 185th issue of Software Testing Weekly – thanks, Dawid Dylowicz!

Had a lot of fun ranting at my friend 🐞 Richard Bradshaw on my Ministry of Testing Ask Me Anything. Hope you enjoy it and LMK if you every want to talk software testing and risk management.

Check it out here: Keith Klain AMA on Risk Management

“Quality is value to some person”. – Jerry Weinberg

Saw this quote misattributed recently, but Jerry Weinberg threw down the gauntlet in his classic book Quality Software Management: Volume 1, Systems Thinking, and the software testing industry has been wrestling with every word in that short sentence ever since. What is “quality”? How do you determine “value”? Who is that “person”?

Last year I had a long conversation with my good friend Michael Bolton for a video he was producing on Digital Transformation for the TiD Conference in Beijing, China in 2022. The whole video is great with an amazing segment with Harry Collins, but my parts are at below…enjoy!

Come register to join me here at the Ministry of Testing “Ask Me Anything” on July 20th at 12:30 GMT to talk about testing and business risk. Hope to see you there!

Description

In this hour-long AMA webinar, Keith will answer your questions about business risk management in the context of software testing. Whether you want to know:

• How to effectively communicate the importance of risk management to stakeholders
• Common blind spots or overlooked areas of business risk that software testers need to be aware of
• Emerging trends or future challenges in managing business risk

Here are some reasons why you should register for this webinar:

• Learn from a leading expert in the field of business risk management
• Gain insights into how to identify and assess business risks
• Develop and implement risk management strategies
• Measure and improve the effectiveness of risk management
• Network with other software testers and learn from their experiences

Inside every cynical person, there is a disappointed idealist. – George Carlin

Eric Schmidt just saying the quiet part out loud now…

“When the tide goes out, you see who has been swimming naked.” – Warren Buffet

I’ve been reviewing a lot of material for a larger piece I’m writing on the use of #chatgpt and various other “#artificialintelligence” tools in #softwaretesting and I have to say one thing as a preview – the state of what the #testing community views as testing is amazingly poor.

GPT-4 saw all that he had made, and it was very good. And there were no more evenings, and there were no more mornings – just endless days…

“GPT-4 can take a picture of napkin mockup as an input and output a fully functional website (HTML/CSS/JS)”

I worked with a client recently who was frustrated by all the “manual” interventions required to run their “100% fully automated” test suite. Irony aside, as an industry we really need to rethink the amount of sales nonsense we let dominate the public conversations around the value proposition of automation in testing. Terminology in our business is usually polarised and emotionally charged, but I’ve always believed that semantical arguments are worth having even if we can’t agree what to call stuff. Examples like this are just a symptom of a greater problem we have of letting vendors and <shudder> consultants sell us “fully-100%-automated-defect-predictonators” (said in your best Dr. Doofenshmirtz voice) for the last couple decades. We can do better and as well, when these ideas get into the business case, we are just undermining ourselves anyway…

I’m doing some work on “documenting” my approach to reviewing software testing operations and I keep coming back to a couple resources. I forget sometimes how much Griffin Jones talk on “What is Good Evidence” and amongst several of his works, James Christies post “Not “right”, but as good as I can do” have influenced my work. They are both brilliant thinkers and contributed a lot to the testing profession…enjoy!